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Last updated: May 15, 2026
Cometbid Safe Pay is a peer-to-peer escrow service that protects both buyers and sellers in transactions conducted on the platform. When a buyer creates a Safe Pay escrow, their funds are locked securely until the transaction terms are fulfilled.
By using Safe Pay, both parties agree to these terms and the platform's dispute resolution process.
When you create a Safe Pay escrow, your funds are locked securely until the transaction is completed. Neither party can access the escrowed funds during the hold period. The platform holds funds as a neutral third party and does not earn interest on escrowed amounts.
Funds are released to the seller when:
Funds are returned to the buyer when the seller voluntarily cancels the escrow or when a dispute is resolved in the buyer's favor.
Either party may open a dispute before the auto-release deadline. Once a dispute is opened, the funds remain locked until resolution. Cometbid will review evidence submitted by both parties and make a binding decision within 5 business days.
Evidence may include screenshots, communication records, delivery confirmations, tracking numbers, and any other relevant documentation.
A 2.5% platform fee is deducted from the seller's payout at the time of release. The buyer pays the full escrow amount — no additional fees are charged to the buyer. The fee covers escrow processing, dispute resolution services, and platform maintenance.
The seller may cancel the escrow and issue a full refund to the buyer at any time before release. The buyer cannot cancel unilaterally — they must open a dispute if they believe the terms have not been met.
Cancelled escrows do not incur any platform fee.
If the buyer does not release funds or open a dispute before the deadline, the funds are automatically released to the seller. Buyers are notified 3 days and 1 day before the auto-release deadline via email and in-app notifications.
Escrows may be created in any supported currency. All funds are held internally in USD. If the escrow is created in a non-USD currency, conversion happens at the prevailing exchange rate at the time of creation. The seller receives the USD equivalent at the time of release, which may differ from the original display currency amount due to exchange rate fluctuations.
Safe Pay may not be used for:
Cometbid acts as a neutral escrow agent and payment facilitator. We are not responsible for the quality, legality, or delivery of goods or services exchanged between parties. Our liability is limited to the proper handling and disbursement of escrowed funds according to these terms.
For detailed fee schedules and cancellation policies, see Safe Pay Policies
Questions about these terms? Contact Support