Cometbid

Cancel or Downgrade

Understand your options before making changes to your plan

Subscription

Cancel vs. Downgrade — what is the difference?

Cancel subscription

Stops your paid subscription entirely. You keep access until the end of your current billing period, then your account reverts to the FREE tier.

Access until period ends
Data preserved
Reverts to FREE tier

Downgrade plan

Moves you to a lower paid tier (e.g., BUSINESS to STANDARD). You keep a paid subscription with reduced features and limits at a lower price.

Takes effect next cycle
Keep paid features (lower tier)
Data preserved

What happens when you cancel

1

Continued access — You retain full access to your current plan features until the end of your billing period.

2

Data preserved — All your messages, connections, files, and account data remain intact. Nothing is deleted.

3

Revert to FREE — After your billing period ends, your account moves to the FREE tier with its associated limits.

4

Re-subscribe anytime — You can upgrade back to a paid plan at any time. Your data will still be there.

7-day grace period

After your billing period ends, there is a 7-day grace period before your account is fully downgraded. During this time, you can re-subscribe to keep your current plan without interruption.

30-day money-back guarantee

If you are a first-time paid subscriber and are not satisfied within the first 30 days, contact our support team for a full refund. No questions asked.

How to cancel your subscription

1
Go to Settings > Billing > Subscription
2
Click Cancel Subscription at the bottom of the page
3
Confirm your cancellation. Your plan stays active until the end of the billing period.
Go to subscription settings

Have questions before cancelling? Our support team can help.

Contact Support

Did this page help you?